FAQ - Frequently Asked Questions

  • Are the bails soldered?
    • Yes all bails come torch soldered for a sturdy weld. 
  • What materials are your pendants made out of?
    • Our pendants come in .925 sterling silver, 10k , 14k, 18k yellow gold, and platinum. For more info click here. 
  • Does your silver tarnish?
    • .925 Silver does tarnish over time depending on the exposure to moisture and chemicals but can be easily removed and returned to the original finish using a rogue polishing clothe. Click here for more info. 
  • What is your shipping policy?
    • Our shipping policies can be found here. 
  • What is your return policy? 
  • Is "x" item in stock?
    • If an item is in stock, the word "available" will be displayed next to the number when selecting the metal option of your choice. If you do not see the word available and you need it by a certain date, send an email to Sales@Seashurjewelry.com and we will see if we can accommodate your request. 
    • Can you make larger or smaller versions of existing pendants?
      • In most cases we can accommodate size changes but you will need to contact Sales@SeaShurJewelry.com or click here. 
    • How do I know what size will work best for me?
      • Holding a ruler up to your chest while looking in the mirror will help give you a good idea of how the pendant is going to look on you in regards to the size. 
      • All of the sizes are displayed on each individual item listing. 
      • For more info check out the size guide here. 
    • How do I know what length necklace will work best?
      • Cut a piece of string of fishing line to length to get a general idea of what size is best for you.
      • For more info check out the size guide here. 
    • Can I ask another Jeweler to copy a Pendant from your website?
      • Absolutely not. Sea Shur Jewelry is a Registered Trademark and all of our designs are Copyrighted. We have a team ready to take legal action against anyone that infringes on our copyrights. 
    • Who is the designer?
      • All of our pendants are designed by David L. Shur.
      • Where can I purchase in person?
        • Jess Jewelers - Bradenton, FL
        • Sailfish Marina - Singer Island, FL
        • The Fly Trap - Rockport, Texas
      • What do I do if I have an issue with an item. 
        • We guarantee our products to be free of manufacturer defects. Please email our team to address the problem at sales@seashurjewelry.com